At Bigbassassin.com we want you to be 100% satisfied with your purchase.

Returns, Refunds and Exchanges Policy

How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 14 days of your purchase.

1. Please email info@bigbassassin.com to request a refund and we will assign you a return #.  In your email, please tell us the reason for your return.
2. Mail your returned item to:
Bigbassassin
PO Box 1601
Princeton, WV 24740

Return Exceptions

Merchandise that has been worn, used, or altered will not be accepted for return or exchange.

Restocking Fee

All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.

Exchanges

If your clothing item is in like new condition, you may exchange your item for a different size or color. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.

Satisfaction is our #1 priority!

Thank you!